The Social Security Appellate Board’s role is to adjudicate disputes and claims by the Organization, employers, employees and their dependants in connection with the matters set out in Section 84 of the Employees's Social Security Act 1969 and Section 59 Employment Insurance System Act 2017.

The applicant may be represented by a legal practitioner or by an officer of a registered trade union authorized in writing by such person or with the permission of the Board, by any other person so authorized. Application must be made within three years from the date on which the cause of action arose.

A total of eleven (11) Boards had been established, nine (9) in Peninsular Malaysia and one each in Sabah and Sarawak. The members of this Board are appointed by the Minister of Human Resource.

All applications for an appeal to the Board shall be submitted to the Secretariat at the following address:
The Secretariat
Social Security Appellate Board
Tingkat 18, Menara PERKESO
281, Jalan Ampang
50538 Kuala Lumpur

Tel  : 1-300-22-8000