Covid-19 Benefit Claims

During the 'Transition to Endemic' Phase starting April 1, 2022, all benefit claims related to COVID-19 cases will be processed as Service Diseases.

Service Illness refers to an illness caused or derived from work as listed in the Fifth Schedule, Workers' Social Security Act 1969 (Act 4).

If an employee is an Insured Person (OB) of PERKESO who wants to make a claim for benefits for a case of COVID-19, the claim is still eligible to be considered, but is limited to jobs that are exposed to biological agents and the presence of infections among healthcare workers.

Eligible OBs will receive benefits under the Occupational Accident Scheme or Disability Scheme.

Benefits under the Employment Injury Scheme

  • Medical Benefit
  • Temporary Disablement Benefit
  • Permanent Disablement Benefit
  • Constant-attendance Allowance
  • Physical or Vocational Rehabilitation
  • Dependant's Benefit
  • Funeral Benefit
  • Education Benefit

Invalidty Scheme Benefits

  • Invalidity Pension
  • Invalidity Grant
  • Constant-attendance Allowance
  • Survivors' Pension
  • Physical or Vocational Rehabilitation & Dialysis
  • Funeral Benefit
  • Education Benefit

Benefit Application

  • The application method to claim PERKESO benefits for the case of COVID-19 is the same as the claim for an accident at work, which is by completing Form 34 (Notice and Benefit Claim Details Form).

  • Applications can be made manually and submitted to the nearest PERKESO office.

  • Employers can submit an application online through the Benefit Application Portal at the link https://faedah.perkeso.gov.my by logging in using the same username and password as for the ASSIST Portal.

Soalan Lazim

Why are benefit claims for COVID-19 cases processed as Service Diseases?

Benefit claims for cases of COVID-19 are processed as a Service Disease because COVID-19 is listed as a disease specified in the Fifth Schedule, Act 4. It can be considered a Service Disease if it meets the conditions set out under Section 28, Fifth Schedule, Part VII Biological Agents No. 10.

Who is eligible to apply for benefit claims for COVID-19 cases under Service Diseases?

Individuals who are among health care workers such as in:

  • Hospital
  • Clinic
  • Dental clinic
  • Medical laboratory / research
  • Day care center
  • Rehabilitation center / physio
  • Elderly / mental care center
  • Dialysis treatment center
  • Maternity and child care center
What are examples of Service Diseases?

Among other infectious diseases that are also placed under the Service Diseases category are Nipah virus, Tuberculosis (whooping cough) and Leptospirosis (mouse urinary disease).

What is PERKESO's rationale for processing benefit claims in cases of COVID-19 as a Service Illness now?

The implementation of the benefit claim process related to the case of COVID-19 as a Service Disease is seen to be timely when economic activity throughout the country begins to show positive development. It is also in line with the 'exit strategy' initiated by the Government for the country to return to an almost normal life after more than two years of fighting with COVID-19.

When does the effective date of claiming benefits related to the case of COVID-19 as a Service Disease start?

The effective date of claiming benefits related to cases of COVID-19 as a Service Disease begins on April 1, 2022, in line with the country's transition into the 'Transition to Endemic' Phase. All benefit claims related to COVID-19 cases for the date OB is confirmed positive on 1 April 2022 and after that date will be processed as a Service Disease.

If an employee is confirmed positive for COVID-19 before 1 April 2022, is it eligible to apply for benefits?

Yes, Insured Persons (OB) who are confirmed positive for COVID-19 before April 1, 2022, PERKESO will still process the claim as a Work Accident.

What is the channel for any questions and further information regarding this matter?

Please refer to the PERKESO website at the link www.perkeso.gov.my
Contact the PERKESO Careline number at 1-300-22-8000
Email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Menara PERKESO, Jalan Ampang, Kuala Lumpur

This email address is being protected from spambots. You need JavaScript enabled to view it.

1-300-22-8000

Copyright 2023 © Social Security Organisation | All rights reserved