ONLINE STATISTIC TRANSACTION

1) Online Statistic Transaction

No Services Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Complaints / Enquiry 110 117 137 77 56
2 Portal Feedback 6,106 6,593 7,732 6,514 5,992
3 e-Survey 630 224 315 290 187
4 ASSIST Portal
*Number of payment transaction
783,629 781,443 806,411 807,327 785,320
5 MATRIX Portal
*(Number of MATRIX Portal Transaction)
16,595 22,000

2) PERKESO Counter Service Statistic Transaction (Malaysia)

No Services Jan Feb Mar Apr May Jun Jul Aug Sep Okt Nov Dec
1 Employer / Employee Registration 6,425 5,331 6,694 6,425 9,445
2 Contribution Payment 3,211 3,056 4,251 3,825 18,408
3 Benefit Form Submission 14,471 12,579 24,948 26,279 16,000
4 Complaint & Statement of Insured Person / Dependance 1,543 1,161 1,507 1,282 1,562
5 Enquiries
32,104 25,477 35,458 29,077 29,221

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