ONLINE STATISTIC TRANSACTION

1) Online Statistic Transaction 

No Services Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Complaints / Enquiry 80 106 232
2 Portal Feedback 8,389 9,677 8,704
3 e-Survey 32 166 213
4 ASSIST Portal
*Number of payment transaction
726,546 715,263 756,572
5 MATRIX Portal
*(Number of MATRIX Portal Transaction)
15,642 32,752 43,682

2) PERKESO Counter Service Statistic Transaction  (Malaysia)

No Services Jan Feb Mar Apr May Jun Jul Aug Sep Okt Nov Dec
1 Employer / Employee Registration 1,950 7 3,683
2 Contribution Payment 888 6 1,696
3 Benefit Form Submission 3,509 2 6,606
4 Complaint & Statement of Insured Person / Dependance 432 2 806
5 Enquiries
8,073 13 11,053

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