Online Transaction Statistic

1) Online Transaction Statistic

No Services Jan Feb Mac Apr Mei Jun Jul Ogo Sep Okt Nov Dis
1 Complaint / Enquiry 56 76 97 50 79 69 65 129 77 105
2 Portal Feedback 159 167 182 108 125 145 94 71 89 217
3 e-Survey 1,389 3,055 3,727 3,556 N.A N.A N.A N.A N.A N.A
4 ASSIST Portal
*Number of payment transaction
(Act 4 & Act 800)		 864,790 834,085 916,416 872,108 916,995 911,548 925,662 917,039 904,820 955,634
5 MATRIX Portal
*(Number of MATRIX Portal Transaction)		 18,062 21,630 30,018 26,689 113,948 45,802 40,967 45,632 36,611 43,556

2) PERKESO Counter Service Transaction Statistic (Malaysia)

No Services Jan Feb Mac Apr Mei Jun Jul Ogo Sep Okt Nov Dis
1 Employer / Employee Registration 6,157 6,859 7,233 5,170 7,403 8,029 8,576 7,824 6,603 8,204
2 Contribution Payment 3,941 3,875 4,244 3,180 11,806 6,721 6,032 5,298 5,874 6,573
3 Benefit Form Submission 14,717 14,983 17,885 12,555 16,257 17,217 18,184 15,842 17,725 23,424
4 Complaint & Statement of Insured Person / Dependence 1,624 1,656 1,904 1,607 2,636 2,167 2,137 1,992 1,933 2,368
5 Enquiries
 32,578 30,951 31,354 21,551 34,077 31,879 34,160 32,815 31,431 45,152

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