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Pertubuhan Keselamatan Sosial

Menara PERKESO,

281, Jalan Ampang,

50538, Kuala Lumpur

Customer Service : 1300-22-8000

Fax : 03 - 4256 7798

SMS : PERKESO ADUAN  

[No. I/C] [your complaint] 

send to 15888

 

Working Hours
8.00 AM - 5.00 PM (Monday-Friday)

 

 

 
 

Client Charter

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  • To pay out Temporary Disablement Benefit to eligible employees within 5 days of complete documentation and information submission;

 

  • To pay out Permanent Disablement Benefit to eligible employees within 7 days of complete documentation and information submission;

 

  • To pay out Dependants' Benefit to eligible employees within 7 days of complete documentation and information submission;

 

  • To pay out Invalidity Pension to eligible employees within 7 days of complete documentation and information submission;

 

  • To pay out Survivors' Pension to eligible dependants within 7 days of complete documentation and information submission;

 

  • To pay out Funeral Benefit to eligible dependants within 3 days of complete documentation and information submission;

 

  • To complete registration of new employers and employees, inclusive of issuance of SOCSO employer code number within 1 day of complete documentation and information submission; and

 

  • To produce a Letter of Acknowledgement of complaint to complainant within 3 days of the date of complaint lodged.

 

 

 

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