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Pertubuhan Keselamatan Sosial

Menara PERKESO,

281, Jalan Ampang,

50538, Kuala Lumpur

Customer Service : 1300-22-8000

Fax : 03 - 4256 7798

SMS : PERKESO ADUAN  

[No. I/C] [your complaint] 

send to 15888

 

Working Hours
8.00 AM - 5.00 PM (Monday-Friday)

 

 

 
 

Online Statistic Transactions 2020

1) Online Transaction Statistic 

No Services Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Complaints / Enquiry 14  15  27 64   52              
2 Portal Feedback 4326  3204  8,518 28,784  26,574              
3 e-Survey  147  29  50  91  24              
4

ASSIST Portal
*Number of payment transaction

 663,236  662,058  669,965  678,520 656,164               
5 MATRIX Portal (Number of MATRIX Portal Transaction  10,379  10,947  5,872                  



2) PERKESO Counter Service Transaction Statistic (Malaysia)

No Perkhidmatan Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Employer / Employee Registration

14240

 13626 7545  35702   2370              
2 Contribution Payment 7751  6805  4345  19024   1480              
3 Benefit Form Submission 20407  19752  11255  52140  4031              
4 Complaint & Statement of 
Insured Person / Dependance
3949  3632  2009  9699  894              
5 Enquiries 54503  46506  27208  128798  16040              

 

 

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