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Pertubuhan Keselamatan Sosial

Menara PERKESO,

281, Jalan Ampang,

50538, Kuala Lumpur

Customer Service : 1300-22-8000

Fax : 03 - 4256 7798

SMS : PERKESO ADUAN  

[No. I/C] [your complaint] 

send to 15888

 

Working Hours
8.00 AM - 5.00 PM (Monday-Friday)

 

 

 
 

Online Statistic Transactions 2019

1) Online Transaction Services Statistic

No Services Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Complaints / Enquiry  22  20  16 14                 
2 Portal Feedback  3207  3279  3559 4076                
3 e-Survey  3  4  4                  
4

ASSIST Portal
*Number of payment transaction

168,950  165,319  214,776 225,599                
5 iPERKESO Portal (Number of Employers using iPERKESO (cumulative)
 132,501  116,797  94,378                  



2) Services Counter Transaction Statistic (entire Malaysia)

No Perkhidmatan Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
1 Employer / Employee Registration 13952  12721  15422                  
2 Contribution Payment 15180  8166  8083                  
3 Benefit Form Submission 18139   17296  18567                  
4 Complaint & Statement of 
Insured Person / Dependance
3600   3555 3105                   
5 Enquiries 56389   55441  47519                  

 

 

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