Online Transaction Statistic
1) Online Transaction Statistic
No
Services
Jan
Feb
Mac
Apr
Mei
Jun
Jul
Ogo
Sep
Okt
Nov
Dis
1
Complaint / Enquiry
101
60
2
Portal Feedback
304
492
3
Customer Satisfaction Survey
10,586
8,791
4
ASSIST Portal
*Number of payment transaction
(Act 4 & Act 800)
945,522
5
MATRIX Portal
*(Number of MATRIX Portal Transaction)
2) PERKESO Counter Service Transaction Statistic (Malaysia)
No
Services
Jan
Feb
Mac
Apr
Mei
Jun
Jul
Ogo
Sep
Okt
Nov
Dis
1
Employer / Employee Registration
N.A
N.A
2
Contribution Payment
N.A
N.A
3
Benefit Form Submission
N.A
N.A
4
Complaint & Statement of Insured Person / Dependence
N.A
N.A
5
Enquiries
N.A
N.A