Please click to each question to read answer.
A : Information on coverage can be found here.
A : Information on eligibility to claim benefits can be found here.
A : You may apply online or in person at any PERKESO office. User guides for online applications can be found here.
A : Information on supporting documents can be found here.
A :Please scan and upload the relevant documents using the links provided in the application form.
A : Please contact us using the details provided here.
A : If you made a mistake regarding your contact details (contact number, address or email address), you may log into the portal to correct it yourself. For all other mistakes, please contact us directly using the details provided here.
A : Please log into the portal using your case ID and password.
A : You may appeal to the Social Security Appellate Board. Forms can be obtained at any PERKESO office.
10)Q : I previously received EIS benefits. Am I eligible to claim benefits for a second time? If I am eligible, what conditions must I fulfill?
A :You may apply for benefits for a second time if you fulfill these conditions. Please take special note of the Contributions Qualifying Conditions (CQC) requirement as these vary for subsequent applications.
A : Your application will normally be approved/rejected within seven (7) working days after submission.
A : You will receive your first payment within seven (7) working days after your application is approved.
A : Information on payment rates can be found here.
14)Q : Am I allowed to do volunteer work while I am unemployed and receiving Job Search Allowance (JSA)
A : You are allowed to participate in any activity that does not provide you with income during this period).
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