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Agency Under The Ministry of Human Resource

The official Website of

SOCIAL SECURITY ORGANISATION

"Sikap Terbuka Layanan Mesra"

General Line : 03 - 4264 5000 | Customer Service : 03 - 4257 5755 | Fax : 03 - 4256 7798

E-mail : perkeso@perkeso.gov.my

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Medical Benefit

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Employees suffering from employment injuries or occupational diseases may receive free medical treatment at SOCSO’s panel clinic or Government clinic / hospital. Treatment must be continued until they are fully recovered.

For serious injuries, medical care may be obtained from the Government hospital and the employee is eligible for second class ward treatment. Specialist treatment will be provided, if required.


Medical treatment at SOCSO Panel Clinics

To receive free medical treatment, employers must submit the following documents to any SOCSO panel clinics during the first treatment:

  1. Accident Report (Form 21); or
  2. Occupational Disease Report (Form PKS(P) 68 / PKS(P) 69); or
  3. Letter of identity from employer
    Letter of identity is prepared by the employer in the instances when Form 21 cannot be completed in time for the employee to receive their first treatment at the SOCSO panel clinics, due to serious or critical injuries. Letter of identity should state:
  • The patient is an insured person under the employment of the employer
  • The employee had an accident during the course of work
  • Form 21 will be presented as soon as possible to the panel clinic



Reimbursement of Medical Claims

In the case of medical treatments received from non SOCSO’s panel clinics, employees or employers are eligible to make reimbursement of medical claims, subject to such condition as maybe determined by the Organisation.

Claims need to be supported with the following documents:

  1. Claim for medical treatments (Form PKS (P) 24)
  2. Claim for general expenses (Form PKS (P) 26)
  3. Original receipts
  4. A copy of the Appointment Card
  5. A copy of the medical report (if needed)
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